REPAIR SERVICES
In addition to providing and supporting refurbished barcode equipment, we offer full service repair contracts and services for equipment both purchased from us and from your current fleet. Al la carte, flat rate and contract options, combined with professional service and quick turnaround make our repair department top rate. Repairs are performed in-house by our highly trained repair technicians and warrantied by us. We only work on mobile computers, barcode scanners and data collection equipment and our specialization shows in our quality.
We offer a fast turnaround with no diagnostic fee and you are not invoiced until you approve. Pay for as much, or as little, as you need. For recurring customers we offer a repair tracking portal that provides real time tracking and instant updates on the repair process. We also can protect your current configuration/software installation or re-provision your scanners for you in the case of data loss or corruption.
WHY CHOOSE EDR FOR REPAIR?
We offer fast turn around with most repairs turned around in 3-8 business days
Free repair diagnostic and quote allows you to choose to approve as much or as little of the repair as you would like
Professional repair technicians with 25+ combined years of experience and a sole focus on barcode scanners and data collection equipment guarantee top quality work on each repair
All repairs are warrantied by us and include technical support in the rare instance problems arise after return of equipment
We have a customer repair portal that allows customers to track the progress of their repairs in real time and manage a history of all equipment sent in for repair
We offer a variety of options including al la carte repairs, flat rate repairs and full service repair contracts
Product refurbishment options are also available so your equipment is not only returned repaired but also cosmetically restored
COMMON MODELS SENT IN FOR REPAIR
Please contact us if you do not see your equipment listed here